Collection of Personal Information
When you use our website to place an order, you may be asked for personally identifiable information such as your name, email address, telephone number, and billing information. Cookie information, pages you have requested and your IP address may also be recorded by us and/or third parties from your browser as set out in this policy.
Use of Personal Information
We use personal information to allow us to process your purchase requests, provide access to privileged areas of our websites, and contact you regarding your purchases or your account with us.
When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
We may occasionally contact you with details of products or news that pertains to the products you purchase from us. If you do not wish to receive such information, the email will include a provision for you to opt out of receiving any further information from us.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at:
Latitude 31 Music & Travel (Pty) Ltd., 12 Watson Road, Muizenberg, Cape Town, South Africa, 7945
Disclosure of Personal Information
We may provide information about you to our employees and agents in order to administer any accounts or deliver products.
Collection of Non-Personal Information
If you do not wish cookies to be placed on your PC or handheld device, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. Please note that permanently disabling cookies in your browser may hinder your use of our websites as well as other websites and interactive services.
All security on our Websites is treated seriously. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Where applicable, we undertake security steps on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at
Latitude 31 Music & Travel (Pty) Ltd.,
Re: Privacy Compliance Officer
12 Watson Road, Muizenberg, Cape Town, South Africa, 7945